Campaigns & applications
Briefs, invitations, applications, deliverable reviews, and revision questions.
Contact InfluVenture
Clear answers for campaigns, payouts, and account support.
Whether you are launching a brand campaign, waiting on a payout, verifying a profile, or resolving a dispute, our team is ready to help. Send a message, email support@influventure.com, or visit our office in Shahganj, Jaunpur.
Response time
We aim to reply within 1 business day on working days.
Secure support
Never share passwords or OTP codes in support messages.
Office hours
Monday–Saturday, 10:00 AM – 6:00 PM IST. Sunday closed except for urgent access cases by email.
Payments & payouts
Escrow holds, releases, invoices, creator payouts, and billing clarifications.
Verification & access
KYC, profile checks, login help, and recovering access to your workspace.
Disputes & trust
Contract disagreements, shipment issues, policy questions, and safety reports.
Who we support
Built for every side of the collaboration.
Mention the role you are contacting from so we can route your request to the right specialist faster.
Brands
Campaign setup, creator shortlists, escrow funding, approvals, and managed service questions.
Creators
Applications, deliverables, payouts, plan access, and profile or verification support.
Agencies
Team access, brand campaign ops, billing coordination, and partner onboarding help.
How support works
A simple path from question to resolution.
01
Share the context
Tell us what happened, when it started, and include campaign, contract, or payout IDs when you have them.
02
We review and reply
Our team looks into the account trail, product logs, and messages so we can give a clear next step.
03
Resolve with clarity
We guide you through the fix, escalate when needed, and keep the conversation tied to your workspace.
Email support
Prefer email? Write to our support inbox and include your account email, campaign or contract ID when relevant.
support@influventure.com- Account email used to sign in
- Campaign / contract / payout ID if available
- Clear subject line for faster routing
Office address
Visit us during business hours or use the map below for directions.
Purani Bazar, BhadiLandmark: Near Kalawati HospitalShahganj, JaunpurUttar Pradesh 223101, IndiaOpen in Google MapsSend a message
Tell us what you need help with. The more detail you share, the faster we can assist.
For urgent account access issues, email support@influventure.com with the subject line “Urgent access help”.
FAQ
Common questions before you write in.
How fast will I get a reply?+
We aim to respond within 1 business day on working days. Urgent access issues are prioritized when you mark them clearly in the subject line.
What should I include in my message?+
Include the email on your InfluVenture account, a short summary of the issue, and any campaign, contract, shipment, or payout ID. Screenshots help when something looks wrong in-product.
Can I visit the office?+
Yes. Our office is in Purani Bazar, Bhadi, near Kalawati Hospital in Shahganj, Jaunpur. Use the map on this page for directions, or email ahead if you need a scheduled visit.
Where are policy and trust documents?+
You can review Terms, Privacy, Refund, Shipping, Disclaimer, and Trust & Safety pages from the footer or Legal documents menu without signing in.
Helpful links
Browse public guides and policies anytime — no login required.